Global Customer Experience Manager (m/f/d)
Location: Melonsby, United Kingdom | Fulltime | Hybrid
Your Challenge
- Responsible for harmonizing the regional marketing plans, defining a clear marketing mix that drives familiarity and consideration of the SWARCO brand in the local markets
- Effectively leverage corporate campaigns and thought leadership programs within region and division to support business goals and key initiatives
- Ensure compliance with the SWARCO brand guidelines and standards, across the regions / division
- Work collaboratively with the central marketing team, as well as with local sales and operations teams, to align the regional marketing plans and processes to ensure integration and success of local, regional and global marketing initiatives
- Consolidate and optimize various customer touch point interactions in local markets
- Oversee the performance and development of the regional marketing staff
Your Profile
- Strong experience in developing and executing marketing strategies, ideally in a B2B or B2G environment
- Industry-specific knowledge is a plus
- Comprehensive understanding of local market trends
- Experience with event planning and execution
- Experience with a CRM system is a plus
- Proficient English language
Your Benefit
- Competitive salary
- 25 days annual leave, rising to 28 days with length of service, with UK bank holidays in addition
- The option to buy agreed number of annual leave days
- Your Birthday off
- 37.5 hours per week – Monday to Friday
- Open to discuss flexible working options
- Employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Generous employer pension contributions
- Employee Assistance Programme
- Life assurance up to 6x salary
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