Global Customer Experience Manager (m/f/d)

Location: Unterensingen / Germany | Fulltime | Hybrid

Your Challenge

  • Responsible for harmonizing the regional marketing plans, defining a clear marketing mix that drives familiarity and consideration of the SWARCO brand in the local markets
  • Effectively leverage corporate campaigns and thought leadership programs within region and division to support business goals and key initiatives
  • Ensure compliance with the SWARCO brand guidelines and standards, across the regions / division
  • Work collaboratively with the central marketing team, as well as with local sales and operations teams, to align the regional marketing plans and processes to ensure integration and success of local, regional and global marketing initiatives
  • Consolidate and optimize various customer touch point interactions in local markets
  • Oversee the performance and development of the regional marketing staff

Your Profile

  • Strong experience in developing and executing marketing strategies, ideally in a B2B or B2G environment  
  • Industry-specific knowledge is a plus
  • Comprehensive understanding of local market trends 
  • Experience with event planning and execution
  • Experience with a CRM system is a plus  
  • Proficient English language

Your Benefit

  • You can expect a warm and helpful team as well as a team-orientated and friendly corporate culture
  • As an international group, SWARCO offers a secure job and the opportunity for further development
  • A great deal of room for personal development and responsibility enables you to grow with SWARCO
  • Benefit from a thorough induction programme and regular further training measures (internal and external)
  • 30 days holiday are a matter of course
  • We offer a 40% contribution to your company pension scheme (bAV), far more than the statutory contribution of 15%, as well as capital-forming benefits
  • Your health is important to us: Benefit from e-bike leasing and a €100 annual subsidy for SWARCOFIT offers
  • Our offer for your personal well-being: If you have any professional, private or health-related issues, we will provide you with free and unbureaucratic external counselling
The future begins today. Yours too?

Join SWARCO. We look forward to receiving your detailed application via online form:


HR Abteilung
Kelterstraße 67
72669 Unterensingen
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