We are continuously growing, join our SWARCO Solution Center Team as
Technical Writer (m/w/d)
Location: Berlin / Germany | Fulltime
Your Challenge
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Develop and maintain detailed databases of appropriate reference materials, including market insights, requirements, tenders and design specifications
- Evaluate current content and tools to develop innovative approaches for improvement
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Your Profile
- Bachelor’s degree in relevant technical field
- 2-4 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Experience using XML tools to create documentation and JIRA/Confluence
Your Benefit
- Unique team spirit and friendly corporate culture
- Plenty of room for personal growth and responsibility that enables you to grow with SWARCO
- The opportunity to gain or deepen international project management experience
- Flat hierarchies
- 30 days of vacation
- Unlimited employment contract