Our SWARCO Group IT team is growing - join us as a

Inhouse CRM/Microsoft Dynamics 365 Manager SWARCO Group (m/f/d)

Location: Wattens / Tyrol / Austria | Fulltime

Your Challenge

  • Strategic further development of the MS-D 365 environment/architecture in the role of a Solution Manager for the SWARCO Group incl. administrative responsibility (governance, roadmap & reporting)
  • E2E business process and MS-D 365 consulting for our subsidiaries with the focus on Sales as well as Customer Service/Field Service
  • Active co-design, documentation, implementation and optimization of the corresponding E2E business processes in close coordination and connection to the ERP/SAP system
  • Ongoing project management and coordination within the scope of the international MS-D 365 rollouts
  • Coordination and cooperation with external service providers including Microsoft as well as across teams within Group IT
  • Interface function between the business departments and external service providers

Your Profile

  • Completed studies (University/FH) with a focus on business informatics/business process management/BWL/o.ö. or several years of CRM system and process experience
  • Experience in system architecture and technical design
  • Practical knowledge with MS-D 365 agile development methods is of advantage
  • Understanding of operational processes and interrelationships with a focus on sales and customer service/field service
  • Experience in the support and transport management is of advantage
  • Analytical and structured personality
  • High customer and service orientation
  • Very good English skills
  • Communicative personality as well as high team, goal and solution orientation

Your Benefit

  • Unique team spirit and friendly corporate culture
  • Plenty of room for personal growth and responsibility that enables you to grow with SWARCO
  • The opportunity to gain or deepen international project management experience
  • Flexible working hours
  • Pool cars for private use if available during the week-end 
  • Food allowance, fruits, coffee, tea, soft drinks, sweets
  • Employee events
  • Health promotion

We offer a very attractive and performance-related salary, which is based on your qualifications and professional experience. This is significantly higher than the collective agreement for employees and apprentices in commercial enterprises in Austria.
The future begins today. Yours too?

Join SWARCO. We look forward to receiving your detailed application via online form:


z.H.: Frau Stephanie Danter
Blattenwaldweg 8
A-6112 Wattens
Information on processing of your personal data is available here.